Invoice and payment notifications
Send configured WhatsApp updates when invoices are created, payment reminders run or invoice payments are recorded.
BotLinkd module for WHMCS
WhatsApp Notifications for WHMCS
Connect WHMCS events to BotLinkd and send configured WhatsApp notifications for invoices, payments, support tickets, service lifecycle changes, domain reminders and selected staff alerts.
Invoice and payment workflows
Configured PDF invoice delivery
Support-ticket notifications
Event-based WHMCS integration
Billing, support and service communication
Automate selected WHMCS client notifications
WHMCS exposes event points across invoices, payments, tickets, services and domains. The BotLinkd module uses configured event workflows to turn selected system changes into WhatsApp notifications for clients or authorised staff.
PDF invoice delivery
Include the generated WHMCS invoice PDF in supported notification workflows when the module and message configuration allow document delivery.
Support-ticket updates
Notify clients about configured ticket events such as ticket creation, staff replies, client replies and ticket closure.
Service lifecycle alerts
Create workflows for supported hosting-service events such as activation, suspension, unsuspension, upgrade or termination.
Domain reminders
Send configured renewal and expiry reminders using WHMCS domain data and your approved WhatsApp templates.
Admin notifications
Route selected order, invoice or support events to authorised staff numbers for operational awareness.
Dynamic template variables
Populate supported message fields with client, invoice, service, ticket and domain values supplied by WHMCS.
Event-level controls
Enable only the workflows your business needs and test each trigger before using it for production communication.
Illustrative notification scenarios
Examples of WHMCS messages you can configure
These previews are explanatory examples. Actual messages depend on your approved templates, WHMCS data, event settings and recipient configuration.
Installation workflow
Connect WHMCS to BotLinkd in four stages
Install the current package in a controlled environment and verify every event, template and recipient before enabling live messages.
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01
Create or sign in to BotLinkd
Use an active BotLinkd account and connect an eligible WhatsApp Business Platform number.
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02
Download the WHMCS module
Sign in to your BotLinkd account and download the current WHMCS integration package.
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03
Install and connect
Follow the package instructions, add the required BotLinkd credentials and verify the module configuration.
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04
Map templates and test events
Assign approved WhatsApp templates to selected WHMCS events and run controlled tests before enabling live delivery.
Verify module compatibility before production use
WHMCS system requirements and extension interfaces can change. Check the documentation supplied with the current BotLinkd module, back up your installation and test on staging before installing or upgrading the module on a live WHMCS system.
Setup walkthrough
Review the WHMCS module setup
Use the walkthrough alongside the documentation included with your downloaded module version. Interface labels and available settings may change between releases.
Login to access the current moduleOptional mobile access
Continue supported client conversations on Android
Authorised users with an active BotLinkd account can use BotLinkd Chat to access supported WhatsApp conversations and reply from a compatible Android device.
WHMCS module questions
Frequently asked questions
Important information about events, invoice documents, templates, compatibility and operational testing.
Which WHMCS events can be used for notifications?
The module can be configured around supported invoice, payment, support-ticket, service, domain and administrative events. The exact events available depend on the installed module version and its configuration.
Can a WhatsApp notification include the invoice PDF?
The BotLinkd module supports configured PDF invoice delivery for compatible workflows. Successful delivery depends on the generated WHMCS invoice file, module settings, message type and WhatsApp Business Platform requirements.
Can clients receive ticket reply notifications?
Yes. You can configure supported ticket events such as ticket creation and replies to trigger a WhatsApp notification using the relevant client and ticket data.
Does the module send domain-expiry reminders?
Configured workflows can use WHMCS domain and expiry data to send reminders at the stages supported by the installed module version.
Which WHMCS versions are compatible?
Compatibility can change as WHMCS and the BotLinkd module are updated. Review the documentation included with the current download and test the module in a staging environment before installing it on a production WHMCS system.
Do I need approved WhatsApp templates?
Messages initiated outside an active customer-service window may require approved WhatsApp templates. Configure the required templates and follow the applicable WhatsApp Business Platform rules for each workflow.
Can authorised staff reply from Android?
Authorised users with an active BotLinkd account can use BotLinkd Chat for Android to access supported conversations and reply from a compatible Android device.
Connect your WHMCS installation
Download the module and configure your notification events
Create a BotLinkd account, download the current WHMCS module and test each invoice, ticket, service and domain workflow before enabling production delivery.