Fee reminders and receipts
Send configured fee-due reminders, payment confirmations and supported receipt or payment-link messages to authorised contacts.
BotLinkd integration for school communication
WhatsApp Alerts for Smart School
Connect a compatible Smart School installation with BotLinkd to send configured WhatsApp fee reminders, attendance alerts, exam updates, notices, documents and authorised parent-support messages through the WhatsApp Business Platform Cloud API.
Official WhatsApp Cloud API workflow
Supported PDF and media messages
Authorised parent-data controls
AI assistance with human handover
School-to-parent messaging
Bring routine school communication into one WhatsApp workflow
BotLinkd extends supported Smart School events with WhatsApp automation and team inbox capabilities. Schools can configure notifications for operational updates while keeping sensitive student information behind parent or guardian verification and human escalation rules.
Core communication capabilities
Configure alerts around the school events that matter
Select the events, approved templates, variables and recipients appropriate for your school’s operational and privacy requirements.
Attendance notifications
Notify parents or guardians about supported present, absent or attendance-summary events recorded in Smart School.
Exam and timetable updates
Share configured exam schedules, timetable notices, result availability and related academic reminders.
Documents and rich media
Send supported PDFs, images, fee documents, assignments, notices and other approved media through BotLinkd workflows.
Class and school announcements
Deliver approved notices, holiday updates, event reminders and selected class communications to opted-in recipients.
AI-assisted parent support
Use configured AI assistance for general questions, with human handover and authorised data controls for student-specific enquiries.
Supported workflow categories
Organise communication by department and purpose
Keep finance, academics, parent support and operational alerts separated so each workflow has appropriate templates and access controls.
Fee communication
- Fee due and overdue reminders
- Configured payment links
- Payment confirmation messages
- Supported receipt or fee-document delivery
Academic communication
- Exam and timetable notices
- Result availability updates
- Homework and assignment messages
- Holiday and event announcements
Student and parent communication
- Attendance alerts
- Parent or guardian phone matching
- General AI-assisted replies
- Human staff handover
Operational communication
- Selected class broadcasts
- Library reminder workflows
- Transport or route notices
- Hostel or administrative alerts
Controlled installation workflow
Configure and test the plugin in four stages
Back up the Smart School installation and test on staging before enabling any production message or student-data workflow.
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01
Prepare BotLinkd
Create or sign in to BotLinkd and connect an eligible WhatsApp Business Platform number.
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02
Install the plugin
Download the Smart School plugin and install it only on a supported, backed-up staging environment first.
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03
Configure access and events
Add the required credentials, select notification events and restrict student-specific data to authorised contacts.
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04
Map templates and test
Assign approved templates, verify variables and run controlled tests before enabling production messages.
Check versions and access rules before installation
Smart School and plugin releases can change independently. Confirm the supported version, back up the installation, review user permissions and test all configured events before enabling production communication.
Optional Android access
Let authorised staff continue conversations on Android
Authorised users with an active BotLinkd account can use BotLinkd Chat to access supported parent conversations and reply from a compatible Android device.
Integration questions
Smart School WhatsApp plugin FAQs
Important details about supported workflows, student data, documents, AI assistance and product ownership.
What Smart School areas can be connected to WhatsApp workflows?
The plugin can be configured around supported school events such as fees, attendance, examinations, homework, notices, library, transport, hostel and other administrative communication. Available events depend on the installed Smart School and plugin versions.
Can the plugin send fee receipts, reports and assignment files?
Supported BotLinkd workflows can send approved document or media messages such as PDFs and images. The source file, template type and recipient authorisation must be configured correctly.
How should student-specific information be protected?
Schools should match the incoming WhatsApp number with an authorised parent or guardian record before returning student-specific information. General enquiries can be handled separately, and sensitive requests should be handed to authorised staff when needed.
Does the plugin support AI replies?
BotLinkd can provide AI-assisted responses when the feature is enabled and configured. Schools should define approved knowledge sources, access controls and human handover rules before using AI for parent or student communication.
Can school staff reply from an Android phone?
Authorised users with an active BotLinkd account can use the BotLinkd Chat Android app for supported customer or parent conversations from a compatible Android device.
Is Smart School developed by BotLinkd?
No. Smart School is a separate school management system associated with QDOCS. BotLinkd provides the WhatsApp messaging and automation integration described on this page.
Connect your school communication
Set up BotLinkd and install the Smart School plugin
Create your BotLinkd account, download the plugin and test every notification and parent-data workflow before enabling production use.
Smart School is a separate school management product associated with QDOCS. BotLinkd provides the independent WhatsApp messaging and automation integration described on this page. Product names are used only to identify compatibility.